Psychology of Gaming
7 Ways the Gaming Industry Sells Control It Can’t Deliver
From elevator doors to digital slot reels, the most expensive product on earth is the illusion of agency.
Approximately 90% of “close door” buttons in elevators manufactured for the American market since the do not actually trigger the doors to close. They are what engineers call “placebo buttons.” They exist because the humans riding in the elevator feel a spike of anxiety when the doors remain open for the programmed five-second safety interval.
Status: Connected to Nothing
If you give that human a button to mash, their brain satisfies a deep-seated need for agency. When the doors eventually close-at the exact time they were always going to close-the human feels a micro-dose of triumph. They believe they made it happen.
The Physics of a Six-Ton Magnet
I spent arguing with a hospital administrator about the placement of a refurbished MRI cooling system. I told him the vibration from the laundry chute would ghost the images. He told me he “felt” it would be fine because he’d been walking that hallway for .
“He wanted the control of his intuition to override the physics of a six-ton magnet. We’re currently waiting for a structural engineer to tell him exactly what I said, at triple my hourly rate.”
People hate being told they aren’t in the driver’s seat, especially when they’ve already paid for the gas. This obsession with fictional agency is the foundational
